Inbound / Outbound Call Center Training
“At The Coaching Maverick … We liberate your creativity at work.”
–Jeff Cartwright
Planning a Brighter Future
Inbound/Outbound Call Center Training, Coaching, and Customer Engagement
Your need to retain your current customers and just as aggressively, acquire new customers is more compelling today than ever before. Creating an inside telemarketing team, with the skills and desire to share your vision is just as critical.
The Coaching Maverick is uniquely equipped to ‘gallop to your rescue’! We deliver state-of-the-art telephone sales training, individual sales coaching, and customer engagement training; to ensure the ‘sales readiness’, and ‘the joy of dialing’ for your telemarketing team. If they are outbound or inbound (or, somewhere in between)…
We’ll make it work!
Voice Inflection to Persuade
Gaining a firm commitment and Closing
Building a lasting relationship
Goal Setting & Personal Time Management
Balanced Obsession
Telephone Sales Training
Customer Service Sales Training & Engagement
Listening to the noise in the background
Interactive and “true to life” Role-Plays