“At The Coaching Maverick … We liberate your creativity at work.” 

Jeff Cartwright

Planning a Brighter Future

Inbound/Outbound Call Center Training, Coaching, and Customer Engagement 

Your need to retain your current customers and just as aggressively, acquire new customers is more compelling today than ever before. Creating an inside telemarketing team, with the skills and desire to share your vision is just as critical. The Coaching Maverick is uniquely equipped to ‘gallop to your rescue’! We deliver state of the art telephone sales training, individual sales coaching, and customer engagement training; to insure the ‘sales readiness’, and ‘the joy of dialing’ for your telemarketing team.  If they are outbound or inbound (or, somewhere in between) …

 we’ll make it work!

  • Telephone Sales Training
  • Customer Service Sales Training & Engagement
  • Listening to the noise in the background
  • Interactive and “true to life” Role-Plays
  • Voice Inflection to Persuade 
  • Gaining a firm commitment and Closing
  • Building a lasting relationship
  • Goal Setting & Personal Time Management 
  • Balanced Obsession